Job Description

First Line ATM Technician - Training Provided!
Includes Bergen, Hudson, Essex and Union Counties

Pay: $16.26/hr + mileage during temp period
Full benefits, company car &phone (once converted to permanent)
Shift is 2:00pm-11:00pm, Monday, Thursday, Friday, Saturday and Sunday (Off Tuesday & Wednesday)

POSITION SUMMARY(Briefly Summarize the Major Components of the Position.)
As the Associate First line Technician, you will provide maintenance for ATM's, retail point of sale equipment, plus related PC and PC peripherals. Additionally, the Associate First line Technician will provide scheduled cleanings and other basic maintenance on Kaba Mas Hamilton locks. Special project work assigned as needed. Perform basic installation and minor repairs on all client products and services. This position may require the use of basic hand tools, limited parts and a general understanding of PC, PC peripherals and network connectivity. Skill levels will be assessed by CBT, formal technical training, and field audits. 

Responsibility: Prioritize and plan service calls 
Tasks: Contact customer with the estimated time of arrival 
Escalate problems when appropriate 
Reassign calls when appropriate 
Review call history 
Accurately report service data 
Responsibility: Complete equipment cleanings as specified by client contracts 
Responsibility: Perform minor maintenance on ATMs 
Tasks: replacing light bulbs, card reader belts, air filters, etc. 
Responsibility: Perform basic installation functions 
Tasks: pulling cable, mounting devices, installing Mas-Hamilton locks 
Responsibility: Perform technical fixes 
Tasks: clearing paper jams, card jams, bill jams, ect

 

Application Instructions

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